Privacy Policy

Effective Date: 12/23/2024

At 411 Housing Help (referred to as “we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.411housinghelp.com) or engage with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII):

a. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Mailing Address (if provided)
  • Payment information (if applicable for services)
  • Other details voluntarily submitted through forms

b. Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data (e.g., pages viewed, time spent on site)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our housing assistance services
  • To communicate with you regarding inquiries, updates, or support
  • To personalize your experience on our website
  • To process payments and fulfill service requests
  • To analyze website usage and enhance functionality
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Third-party partners who assist us with operations (e.g., payment processors, web hosting).
  • Legal Compliance: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.
  • Deletion: Request the deletion of your personal information.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@411housinghelp.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing your information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

411 Housing Help

Email: info@housinghelp.com

Phone: 520-541-5200

Address: 4246 N. 1st Avenue Ste. 120, Tucson, AZ 85719

This Privacy Policy ensures that your information is handled responsibly while providing you with exceptional service at 411 Housing Help.